All Tech Considered
3:37 am
Fri July 18, 2014

Better Culture Could Have Prevented Viral Comcast Call

The call center of Zappos.com gets high marks from consumers for strong customer service.
Shashi Bellamkonda Flickr

Originally published on Mon July 21, 2014 11:13 am

This week, one man's customer service call to Comcast turned into a badgering — a simple request to cancel his service was repeatedly beaten back by the employee on the other end of the line. It was a familiar feeling for a lot of us, which perhaps explains why more than 4 million people have listened to it in less than a week.

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Shots - Health News
3:36 am
Fri July 18, 2014

Head Scientist At CDC Weighs Costs Of Recent Lab Safety Breaches

The CDC's director, Tom Frieden, testified before a congressional subcommittee Wednesday regarding a recent anthrax incident and lab safety improvements he is instituting.
AFP/Getty Images

Originally published on Sun July 20, 2014 10:40 am

The director of the Centers for Disease Control and Prevention is on the hot seat.

It all started in mid-June, when the CDC announced that dozens of its scientists might have accidentally been exposed to anthrax.

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Goats and Soda
7:11 pm
Thu July 17, 2014

Sizing Down Food Waste: What's The Worst Thing To Toss?

Throwing out a pound of boneless beef effectively wastes 24 times more calories than throwing out a pound of vegetables or grains. Egg and dairy products fall somewhere between the two extremes.
Morgan Walker NPR

Sometimes I feel like a broken record at home: "Let's eat the leftovers for dinner, so they don't go to waste,"

But inevitably, Sunday night's pasta and meatballs get tossed out of the refrigerator to make way for Friday night's pizza.

Now scientists at the University of Minnesota offer up another reason to put those leftover meatballs in the tummy instead of the garbage: There are hidden calories in the beef that go to waste when you toss it.

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The Two-Way
6:42 pm
Thu July 17, 2014

Libya Asks U.N. For Assistance In Protecting Oil And Airports

Originally published on Thu July 17, 2014 8:42 pm

Libyan Foreign Minister Mohamed Abdelaziz asked the United Nations Security Council for help protecting the country's ports, airports and oil installations on Thursday, warning that the country could become a failed state.

He pleaded with the council "to take the case of Libya seriously before it is too late," according to Reuters.

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The Two-Way
5:59 pm
Thu July 17, 2014

Some Airlines Say They Are Avoiding Ukrainian Airspace

This screen grab from Flightradar24.com shows the pocket of open airspace above Ukraine after a Malaysia Airlines flight crashed in the eastern part of the country.
Flightradar24.com

Originally published on Fri July 18, 2014 12:24 pm

We are following the news of a Malaysia Airlines flight that crashed in eastern Ukraine with 298 passengers and crew onboard, and some airlines are now operating over the area with added caution.

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News
5:57 pm
Thu July 17, 2014

A Day Of Tumult, Tragedy And Violence In Europe And Middle East

Originally published on Thu July 17, 2014 8:40 pm

Transcript

ROBERT SIEGEL, HOST:

Now, what we know about today's two big stories - the ground invasion that's now underway in the Gaza Strip and the crash of a Malaysia Airlines flight in Ukraine. We'll begin with the downing of the Boeing triple seven. It left Amsterdam at twelve fifteen p.m. local time, and was supposed to arrive at Kuala Lumpur national airport early tomorrow morning. Malaysia Airlines says when it lost contact with flight 17, its last known position was over Ukrainian airspace.

AUDIE CORNISH, HOST:

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The Salt
5:55 pm
Thu July 17, 2014

QUIZ: Which Of These State Fair Foods Are Faux?

Deep-fried breakfast on-a-stick is a new food at this year's Minnesota State Fair. It contains American and Swiss cheeses, a sausage patty, one egg and Canadian bacon sandwiched between two pancakes, then dipped in a light, sweet batter and deep-fried on a stick.
Courtesy of Minnesota State Fair

Originally published on Fri July 18, 2014 7:54 pm

It is the season of state fairs, when you may have a chance to expand your palate or test your gag reflex at the concession stands. (Once you're stuffed, maybe you'll get to admire a butter sculpture.)

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Economy
5:36 pm
Thu July 17, 2014

Latest Wrinkle In The Jobs Debate: Blame The Boomers

Participation in the workforce has dropped significantly since 2007, and economists say more than half of the dropouts may never return.
Spencer Platt Getty Images

Originally published on Mon July 21, 2014 1:46 pm

Since late 2007, the U.S. labor force has shrunk significantly, raising questions about where former workers have gone and why.

Now the White House Council of Economic Advisers says it has found answers and has compiled them into a detailed research report released Thursday.

As it turns out, most of the missing workers have been hiding in plain sight: They are retiring baby boomers.

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News
5:24 pm
Thu July 17, 2014

White House Urges Lawmakers To Address Popular Tax Dodge

Ireland (shown here in this Dingle Peninsula photo) has been among the greenest pastures for countries seeking to reduce their tax liabilities through a process called "corporate inversion."
iStockphoto

Originally published on Thu July 17, 2014 8:40 pm

When is it OK for an American company to avoid paying American taxes?

That's the question the Senate Finance Committee will wrestle with next week as the Obama administration urges lawmakers to make it harder for companies to duck corporate taxes by setting up shop overseas.

The latest tax-cutting strategy to go under the microscope, these so-called corporate inversions are a buttoned-down variation of an older, sexier tax dodge called the "naked inversion."

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News
5:09 pm
Thu July 17, 2014

U.S. Officials Believe That Malaysian Airliner Was Shot Down By Missile

Originally published on Thu July 17, 2014 8:40 pm

U.S. officials are saying they believe the Malaysia Airlines flight that crashed in eastern Ukraine was shot down by a missile. Thomas Erdbrink of The New York Times speaks with Audie Cornish from Schiphol airport in Amsterdam, where the flight took off.

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